The Corporate University at »ÆÉ«Ö±²¥ Stark will present a one-day Nursing Home Administrators Conference on Thursday, March 12 in the »ÆÉ«Ö±²¥ Stark Conference Center, 6000 Frank Avenue NW in Jackson Township.
»ÆÉ«Ö±²¥ is an approved provider of continuing education credit by the Ohio Board of Executives of Long-term Services and Supports (BELTSS/BENHA). This event is approved for six (6) BELTSS/BENHA CEUs.
Conference Agenda:
8:15 – 9 a.m.
Registration and breakfast
9 a.m. – noon
Coaching Generations Working Together facilitated by Deb Easton
- Understand how each generation defines work and perceives other generations’ work practice
- Talk so that other generations listen and understand
- Adapt to each generation’s definition of good customer service
- Motivate each generation
- Create collaboration on cross-generational team
- Adapt to the generational differences in customer service needs of your clientele
Noon – 1 p.m.
Lunch
1 – 4 p.m.
Emotional Intelligence and Leadership facilitated by Philip Kim
- Learn and understand the foundational concepts of Emotional Intelligence (EI)
- Engage in team-building exercises to strengthen self-awareness, decision-making and motivation
- Review the latest research on EI and Leadership and how this impacts organizational engagement
- Take home EI and leadership tools to facilitate change management and participative management
Registration for the Nursing Home Administrators Conference is $175 per person. To register, contact Mona Zink at 330-244-3508 or mzink@kent.edu.